FAQs Boarding

You can drop off your pet anytime during normal business hours. We recommend dropping off your pet at least 1 hour before closing to ensure they have plenty of time to acclimate before bedtime. We also recommend to check in by noon for avoiding additional daycare charges.

Boarding fees are charged per 24 hours. If you exceed your 24-hour limit, you will be charged a half-day or full-day of daycare based on normal hours.

While we do encourage online boarding requests, your pup's stay is not confirmed until you get an email or phone call from our staff.

Yes we do! It is always recommended that you make your boarding reservation as soon as possible. Please call for any last-minute requests.

Your pup will be up and playing with our daycare dogs all day, with the exception of a midday nap to avoid getting overly exhausted. We typically feed breakfast around 7:30 and dinner around 6:30. If you have a set feeding schedule you would like your dog to stick to, just let us know at drop-off!

Always! Our feline guests are in their own rooms located away from our canine guests.

We sure do! When it comes to puppies, we do require that they have had their first 2 rounds of Parvo vaccinations. For kittens, we require that they have had their FVRCP vaccination.

As long as they can still be in group play, we do! Please keep in mind that we are not a veterinarian, nor do we have one on staff. However, if your vet has given you instructions or medications that you would like us to administer, we are happy to do so. While we are able to care for numerous conditions, there are still occasions when we will be unable to assist in the care of your pet. These situations include any contagious disease or illness as well as pets who will need end-of-life care during their stay.

We allow our guests to bring in a couple of toys, food, treats, bedding, leash, collar, and any medications or personal care items that they'll need. For those guests who do not come in with their own bedding, we provide beds/blankets. Please bring in enough food and medications for a few extra days, just in case things don't go as planned and you are unable to return by your scheduled date.

*During peak boarding times (Thanksgiving, Christmas, and Spring Break), we ask that you prepackage your food.

We get asked this question a ton! Please know that clean water is available to our guests while in the daycare room, outside, and in their crates during meal times. Some dogs don't drink as much while boarding due to the extra amount of mental stimulation they experience being in new surroundings. They can get overly excited and focus less on drinking. While this is common, please know that we monitor your pet's water intake and we will contact you if your pet refuses to drink water for 24 hours. If your dog drinks in excess when they get home, simply keep an eye on how much water they drink in short periods as drinking large amounts of water too quickly may cause vomiting.

Of course! Feel free to call us during business hours or reach out to us on Instagram/Facebook. We understand how much you miss them. We are also always available to answer any questions you may have.

Wonderful question. We do not have staff in the building overnight. We have cameras running at all times. In case of an emergency, we have on-call staff as well as fire alarms (connected to the fire department) and smoke detectors. The safety of your pet is our number one priority at all times.

We are happy to administer any medication your pet requires. One or two medications are included in normal boarding pricing. If your pet has 3 or more medications, there would be a $15 charge in addition to the boarding rate.

We would not be able to board your pet. All guests must complete a Meet & Greet prior to boarding to ensure they get along with our group and staff.